• preface
    Below you will find our General Terms and Conditions. These always apply if you use or place an order through our Website and contain important information for you as a buyer. Please read the Terms and Conditions carefully. We also advise you to save or print these conditions so that you can read them again at a later date.

    Definitions
    1 FDB Trading BV: established in Dokkum and registered with the Chamber of Commerce under registration number 01085081 trading under the name FDB Trading BV.

    2 Website: the website of FDB Trading BV, which can be consulted via www.curacaolikeur.nl and all related subdomains.

    3 customer: the natural or legal person, whether or not acting in the exercise of a profession or business who enters into an Agreement with FDB Trading BV and / or has registered on the Website.

    4 Agreement: every agreement or agreement between FDB Trading BV and the customer, of which agreement the General Conditions form an integral part.

    5 General Terms and Conditions: these General Terms and Conditions.

     

    Applicability of the General Terms and Conditions
    1 The General Terms and Conditions apply to all offers, agreements and deliveries of FDB Trading BV, unless explicitly agreed otherwise in writing.

    2 If the customer, in his order, confirmation or notification containing acceptance, includes provisions or conditions that deviate from or do not appear in the General Terms and Conditions, these are only binding for FDB Trading BV if and insofar as these have been explicitly accepted in writing by FDB Trading BV .

    3 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, these conditions also apply, but in case of conflicting conditions, the customer can always invoke the applicable provision that is most favorable to him.

     

    Prices and information
    1 All prices stated on the Website and in other materials originating from FDB Trading BV are inclusive of VAT and, unless otherwise stated on the Website, other levies imposed by the government.

    2 If shipping costs are charged, this will be clearly stated in time for the conclusion of the Agreement. In addition, these costs will be shown separately in the ordering process.

    3 The content of the Website has been compiled with the utmost care. However, FDB Trading BV can not guarantee that all information on the website is correct and complete at all times. All prices and other information on the Website and in other materials originating from FDB Trading BV are therefore subject to apparent programming and typing errors.

    4 FDB Trading BV can not be held responsible for (color) deviations due to screen quality.

     

    Establishment Agreement
    1 The Agreement is concluded at the moment of acceptance by the customer of the offer of FDB Trading BV and the fulfillment of the conditions stipulated by FDB Trading BV.

    2 If the customer has accepted the offer electronically, FDB Trading BV will confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the customer has the option to dissolve the Agreement.

    3 If it turns out that incorrect or incorrect information has been provided by the customer when accepting or otherwise entering into the Agreement, FDB Trading BV shall be entitled to comply with its obligation only after the correct details have been received.
    4 {company name} can inform itself within legal frameworks whether customer can meet his payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If FDB Trading BV on the basis of this investigation has good reasons not to enter into the Agreement, it is entitled to refuse an order or request, or to attach special conditions, such as prepayment, to the execution.

    Registration
    1 In order to make optimal use of the Website, the customer can register via the registration form / account login option on the Website.

    2 During the registration procedure, the customer chooses a username and password with which he can log in to the Website after registration. customer is responsible for choosing a sufficiently reliable password.

    3 Customer must keep his log-in details his username and password strictly confidential. FDB Trading BV is not liable for abuse of the log-in data and may always assume that a customer who logs into the Website is actually that customer. Everything that happens through the customer's account falls under the responsibility and risk of the customer.

    4 If the customer knows or suspects that his log-in details have fallen into the hands of unauthorized persons, he must change his password as soon as possible and/ or notify FDB Trading BV of this, so that FDB Trading BV can take appropriate measures. Execution of Agreement 1 As soon as the order has been received by FDB Trading BV, FDB Trading BV will send the products as soon as possible with due observance of the provisions of paragraph 3 of this Article. 2 FDB Trading BV is entitled to engage third parties in carrying out the obligations arising from the Agreement. 3 It is clearly stated on the Website, in time for the conclusion of the Agreement, how delivery will take place and within which term the products will be delivered. If no delivery period has been agreed or stated, products will in any case be delivered within 30 days. 4 If FDB Trading BV can not deliver the products within the agreed term, it will inform the customer thereof. In that case, the customer can agree to a new delivery date or he will have the option to terminate the Agreement free of charge. 5 FDB Trading BV advises the customer to inspect the delivered products and to report any defects that have become apparent within a reasonable time, preferably in writing or by e-mail. See further the Article regarding warranty and conformity. 6 Once the products to be delivered have been delivered to the specified delivery address, the risk, as far as these products are concerned, is transferred to the customer. If explicitly agreed otherwise, the risk will pass to the customer before. If the customer decides to pick up the products, the risk passes when the products are handed over. 7 FDB Trading BV is entitled to deliver a similar product of a similar quality as the ordered product, if the ordered is no longer available. The customer is then entitled to dissolve the agreement free of charge and to return the product free of charge. Right of withdrawal / return 1 This article only applies if the customer is a natural person who does not act in the exercise of his profession or business. Therefore, business customers do not grant a right of withdrawal. the customer has the right to dissolve the distance contract with FDB Trading BV within 14 calendar days after receipt of the product, without giving reasons, free of charge. The term commences on the day after the customer, or a third party designated by him in advance, who is not the carrier, has received the product, or: if the customer ordered several products in the same order: the day on which the customer, or a the designated third party has received the last product; if the delivery of a product consists of several shipments or parts: the day on which the customer, or a third party designated by him, received the last shipment or the last part; in agreements for regular delivery of products during a certain period: the day on which the customer, or a third party designated by him, has received the first product. 2 Only the direct costs for the return shipment will be charged to the customer. the customer must therefore bear the return costs himself. If these costs are higher than the regular postal tariff, FDB Trading BV gives an estimate of these costs. Any costs paid by the customer for shipping and payment of the product to the customer will be refunded to the customer upon return of the entire order. 3 Within the withdrawal period referred to in paragraph 1, the customer will handle the product and the packaging with care. the customer will only open the packaging and only use the product to the extent that this is necessary to verify the nature, characteristics and functioning of products. The starting point here is that this inspection may not go further than the customer could in a physical store. 4 Customer is only liable for depreciation of the product that is the result of a way of handling the product that goes further than allowed in the previous paragraph. 5 Customer can dissolve the Agreement in accordance with paragraph 1 of the indit Article set period by sending the model form for withdrawal (digital) to FDB Trading BV, or in an unambiguous manner to make FDB Trading BV aware that it is not buying. FDB Trading BV confirms receipt of that notification in the event of a digital report. After dissolution the customer has 14 days to return the product. It is also possible to return the product immediately within the cooling-off period referred to in paragraph 1 of this Article, provided that the model withdrawal form or other unambiguous statement of withdrawal is included. Products can be returned to: The return address is another address: FDB Trading BV / VBB Transport Wâlddyk 15 9101 BK Dokkum 6 Amounts already paid by the customer (in advance) will be refunded as soon as possible but no later than 14 days after termination of the Agreement to the customer in the same way as the customer has paid the order. If the customer has opted for a more expensive method of delivery than the The cheapest standard delivery, FDB Trading BV does not have to repay the additional costs for the more expensive method. Unless FDB Trading BV offers to pick up the product itself, {company name} may wait to pay back until FDB Trading BV has received the product or proves it to the customer. that he has returned the product, whichever is earlier. 7 The Website clearly states, in time for the conclusion of the Agreement, whether or not the right of withdrawal and any desired procedure are applicable. Payment 1 customer must pay FDB Trading BV payments according to the payment methods specified in the ordering procedure and possibly on the Website. FDB Trading BV is free in the choice of offering payment methods and these can also change from time to time. In case of payment after delivery, the customer has a payment term of 14 days starting on the day after delivery. 2 If the customer does not fulfill his payment obligation (s) on time, after having been informed by the FDB Trading BV of the late payment and FDB Trading BV the customer has been granted a period of 14 days to still fulfill his payment obligations. after the payment has not been made within this 14-day period, the legal interest is due on the outstanding amount and FDB Trading BV is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% over outstanding amounts up to € 2,500, =; 10% over the next € 2,500, = and 5% over the next € 5,000, = with a minimum of € 40, =. FDB Trading BV may deviate from the aforementioned amounts and percentages for the benefit of the customer. Guarantee and conformity 1 This article only applies if there is a customer who does not act in the exercise of his profession or business. If FDB Trading BV gives a separate warranty on the products, this applies to all types of customers, without prejudice to the above. 2 {company name} guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, FDB Trading BV also guarantees that the product is suitable for other than normal use. 3 A guarantee provided by FDB Trading BV, manufacturer or importer does not affect the legal rights and claims that the customer already has under the Agreement and can invoke. 4 If the delivered product does not comply with the Agreement, then the customer must inform FDB Trading BV within a reasonable period of time after having discovered the defect. 5 If FDB Trading BV considers the complaint well-founded, the relevant products will be repaired, replaced or reimbursed after consultation with the customer. The maximum reimbursement is, with due observance of the Article regarding liability, equal to the price paid by the customer for the product. Complaints procedure 1 If the customer has a complaint about a product (in accordance with Article regarding guarantee and conformity) and / or other aspects of the services provided by FDB Trading BV, he can file a complaint with FDB Trading BV by telephone or by mail . See the contact details at the bottom of the Terms and Conditions. 2 FDB Trading BV will give the customer a response to his complaint as soon as possible, but in any event within 5 working days of receipt of the complaint. If it is not yet possible to give a substantive or definitive reaction, then FDB Trading BV will confirm within 5 working days after the receipt of the complaint and give an indication of the period within which it expects to give a substantive or definitive reaction to the complaint from customer. Liability 1 This Article only applies if the customer is a natural or legal person who acts in the exercise of his profession or business. 2 The total liability of FDB Trading BV vis-à-vis the customer due to imputable shortcoming in the fulfillment of the Agreement is limited to compensation of at most the amount of the price stipulated for that Agreement (including VAT). 3 Liability of FDB Trading BV jegens customer for indirect damage, including in any case -but expressly not exclusively -sound consequential loss, lost profit, missed savings, loss of data and damage due to business stagnation, is excluded. 4 Apart from the cases mentioned in the previous two paragraphs of this Article, FDB Trading BV is not liable to the customer for compensation, irrespective of the grounds on which an action for compensation would be based. However, the limitations mentioned in this Article will lapse if and insofar as damage is the result of intent or gross negligence of FDB Trading BV. 5